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Forum topic
OneSpan Sign
Hello,
We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be enabled on the account level for this dialog to work?
Forum topic
OneSpan Sign
Hey there,
I've got some established code that is able to create packages consistently. However, I've run across a particular set of documents / metadata that is preventing the server from creating. This is the error from SDK:
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
Hi,
This forum has been such a great help so far, that I figured I'd post here on the off-chance you can provide some guidance.
We're working on displaying the Signing Ceremony iFrame within our application on mobile devices (specifically an iPad running Safari) and have run into some issues.
Forum topic
OneSpan Sign
I use following method to update senders info:
eslClient.AccountService.UpdateSender(info, senderid);
The problem is that once this is done sender is inactive and invitation needs to be sent to a sender.
Is there a way to activate sender immediately after update?
I think there is another option.
Forum topic
OneSpan Sign
User is receiving error:
02/25/2019 08:35:41.00: Could not upload documents to package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://apps.esignlive.com/api/packages/fnoXU33p3SSUy7mp4T_D6zLeA4o=/documents.
Forum topic
OneSpan Sign
We have a scenario where user should initial on one of the signature fields from a group of fields (like a radio button group). We have multiple questions where we want the signer to initial on one choice.
e.g.
Forum topic
OneSpan Sign
Hi,
I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.
Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
Forum topic
OneSpan Sign
Good Afternoon,
My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5.
Forum topic
Intelligent Adaptive Authentication
Hi,
I am getting following error when I am creating a new package with two documents.
"The role must have at least one signature on the document in order to have associated fields."
Package id: ysKrGN_i6ZUvO6gwRGzzqoYXGdM=
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.