OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Getting the error when we sent same package id after Optout for the Signer
Forum topic
OneSpan Sign
Hi, Currently we are getting the error when we sent the same Package ID where signer Opt Out and reinitiating the Signature. Please confirm whether this will accept the request or not. Thanks, Allanki
Problem with SSO for signer's authentication
Forum topic
OneSpan Sign
SSO PROBLEM, I explain the problem to you :
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Postman collection for retrieving documents
Forum topic
OneSpan Sign
Dear Champs, I'm looking for REST API POSTMAN collection for GET https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf Also advise where can we get packageId and documentId?  
Bulk API using Apex SDK
Forum topic
OneSpan Sign
I want to understand the bulk API return value. {{baseUrl}}/api/packages/:templateId/bulk_send How can we use the returned value to retrieve all the transactions created by above API call? 
disableOptOutOther
Forum topic
OneSpan Sign
Hi What does disableOptOutOther do. Can you send me a link to the REST api docs for this field I have the following link for 10 https://docs.e-signlive.com/10.0/schema/index.html#package Thanks Mario
Grouping Checkbox
Forum topic
OneSpan Sign
In our document package, there is a questionnaire. There are two checkbox (Yes, No) after each question. I can put a checkbox there, but how can I make it mandatory, saying the user has to select either Yes or No?
Connection timed out: connect; nested exception is java.net.ConnectException
Forum topic
OneSpan Sign
Getting connection exception when i try to retrieve documents using rest template https://sandbox.esignlive.com/api/packages/avN83DHFw-MIWHZJHk8D54pgzcs=/documents/15657c0c6edb22100d4a0c632c722a2d9b35ca89dae3aa60/pdf
When a signer SMS cellphone can be update
Forum topic
OneSpan Sign
HI, After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?   Thanks  
emailMessage length limitation
Forum topic
OneSpan Sign
Hi  What is length limitation for emailMessage for both package level and signer level in on-prem version 11.25 via JAVA SDK call? Is it 4000 characters? Thanks Wendy