Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

1419 results matched your search criteria
Email language issue
Forum topic
OneSpan Sign
Hi, We're experiencing an issue with our Email sent from OneSpan where we select the package's language as French, the signer's language as french, but they receive it in English.
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
RequiredFields not working
Forum topic
OneSpan Sign
Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X.
Decline to Consent Warning
Forum topic
OneSpan Sign
Hi Guys, Got another one.
400 Bad Request error using POSTMAN
Forum topic
OneSpan Sign
Canada SBX = sandbox.e-signlive.ca API = /apitoken/clientApp/accessToken https://sandbox.e-signlive.ca/apitoken/clientApp/accessToken header fields Accept + Content-Type  ( both set to application/json )
Changing package status
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as { "status": "DRAFT" } I get error response as { "code": 415, "entity": null, "message": "Unsupported Media Type", "messageKey": "http.status.415", "name": "Unsupported Media Type", "technical":
How to use SDK asynchronously
Forum topic
OneSpan Sign
Hi, I've been trying to send multiple packages asynchonously. After some testing, I discovered that it cannot truly run in parallel because EslClient.CreatePackage(DocumentPackage) acts as a bottleneck for my application.
Copy Tool - Another Question
Forum topic
OneSpan Sign
Hi Duo; This Copy Tool question is from another customer. They are trying to migrate all templates and layouts from all senders in their Sandbox account to those same users in the Production account. I should point out that they are not using subaccounts
What is the max number of documents allowed in a Package
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is there a maximum number of documents that we can upload/include in a single signing package?  Are there limits on the total size of these files or is th
Can I use different Signing types for multiple signers
Forum topic
OneSpan Sign
Hello, I am working on an eSignLive integrtion through the SDK and I have the following requirement for multiple signers: Given: a DocumentPackage for signing with eSignLive and 3 Signers. Then: 1st&3rd Signers should "Click to Sign" (using provided in email link) 2nd Signer: should N
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.