1804 results matched your search criteria
Unable to add specific documents to a package
Forum topic
OneSpan Sign
We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
Specifying Template Id when creating new package
Forum topic
OneSpan Sign
I'm trying to use the One Span API to create a package from a template. In the list of api calls  https://community.onespan.com/products/onespan-sign/sandbox#/ I sese
Create Package throws an 403 forbidden exception
Forum topic
OneSpan Sign
Hi,   I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error.   We might be missing some settings on the account. Can you guide us   Thanks
Reminder emails in REST API
Forum topic
OneSpan Sign
Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide Currently we are getting the reminder emails not on the next day.
Any PDF Merge Field Injecting Troubleshooting Tips?
Forum topic
OneSpan Sign
I am trying to debug an issue with injecting data via Apex SDK into a merge field to a specific PDF form and it's failing.
Laserfiche not getting back the signed documents Need help troubleshooting
Forum topic
OneSpan Sign
Need some assistance -   
Laserfiche Workflow- OneSpan Signing Order is being ignored
Forum topic
OneSpan Sign
I have a Laserfiche Workflow sending a document for signature to 4 persons.  Workflow is configured to use the layout “XXSignaturePage” based on the template by the same name.
Query with Create Transaction
Forum topic
OneSpan Identity Verification
Hi :) Currently trying to create transaction using returned JWT token and am getting this error message, 404 Not Found, is the end point complete? i copied it from the email.
Dynamic Field Extraction
Forum topic
OneSpan Sign
Hi, With the standard PackageBuilder/DocumentBuilder coding, as per the example below, every specific field needs to be included in the single PackageBuilder statement.  With this, every document type must be coded separately and the statements are often very long in nature.
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).