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152 results matched your search criteria
Unable to retrieve signatures
Forum topic
OneSpan Sign
Hello, We are trying to determine which signatures have been signed with the following method: eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId) however we get the following error: Optional details: {"code":403,"messageKey":"error.forbid
Help understanding auto-populate fields
Forum topic
OneSpan Sign
I need some help figuring out how to auto-populate fields in our documents (i.e.
Not Able to Extract the Signature Blocks
Forum topic
OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Adding Initials / Date of Sign
Forum topic
OneSpan Sign
Hello! I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up. So far I managed to add a free text field at the time of signing, but I can't get it to show the initials of the signer or the date of signing.
REST Python Example - unauthorised error
Forum topic
OneSpan Sign
Hello https://developer.esignlive.com/code-share/esignlive-rest-client-using-python/ looking at the python code, i'm trying to run one of the example application use cases. i'm simply grabbed my API key, and updated the sandbox API url parameters.
JSON Payload Help
Forum topic
OneSpan Sign
Hello, I'm having a hard time structuring my JSON payload to reflect what I want to appear in my package. The documents have already been merged with *MOST* data via another source, but I do need to add some information to one of the 3 documents being sent for signing.
"message": "Invalid position. Object placed outside of document page boundary."
Forum topic
OneSpan Sign
Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position.
Create Package and all Sub classes needed in one call.
Forum topic
OneSpan Sign
Hello, I'm trying to create a package with all of it dependencies and documents at once: if I try a payload as { "documents":[ { "approvals":[ { "id":"Signature1", "role":"Role1",
Digital Signature Not Capturing
Forum topic
OneSpan Sign
Hi, To the above link response, I am posting the request here. I am getting error in capturing digital signature, could you please suggest what could be the issue.
This signature is not assigned to you for signing. response
Forum topic
OneSpan Sign
Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making request: { debugId: 1, uri: 'https://sandbox.esignlive.com/api/packages/oGGmH-MrSdWrf3hPBMirqiiCgG8=/documents/b98bb1fa64f49dc9003b230c401426c9cf86be
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