202 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
we are having integrated solution with our front end using eSignLive as the back-end.
On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next.
Is this an expected behaviour? If not how to fix it?
Forum topic
OneSpan Sign
Hi,
I created ADA transaction via API call, and when I tried to click "confirm" button" during signing ceremony, it showed error as attachment, any idea what's wrong?
I attached document and create package payload as well.
thanks,
Cindy
Forum topic
OneSpan Sign
Hi,
Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page.
any idea?
currently their solution is 1st loading login page, 2nd loading signing URL , then it works.
thanks,
Cindy
Forum topic
OneSpan Sign
Hi,
in our current on-prem v11.25, for InPerson signing, there is dropdown box for signers to choose who will sign. but same request to SaaS, I don't see the dropdown box anymore. where is the InPerson signing ceremony showed in NSE?
thanks,
Cindy
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
Forum topic
OneSpan Sign
Hi,
is there a way to test the callback feature so that when there is a callback from ESL (example after the signing ceremony is completed), it calls my Dev running the webservice ?
like http://localhost/api/eslListener/ ?
Assuming: I've added the callback url as http://localhost/api/eslListener/
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be.
For example: PIN authentication failures show up, but not that access has been locked out.
I haven't tried, but does resetting the 'PIN count' get logged?
Both of thes
Forum topic
OneSpan Sign
Hi,
My customer wants to be able to send the invitation mails for the signing ceremony from their own domain.
Forum topic
OneSpan Sign
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
Forum topic
OneSpan Sign
Hi,
there are 2 questions want to ask:
1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere?
2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t