203 results matched your search criteria
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Event Notifications and Document IDs
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
First signer confirmation popup
Forum topic
OneSpan Sign
Hi, we are having integrated solution with our front end using eSignLive as the back-end. On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next. Is this an expected behaviour? If not how to fix it?
Callback from RESTAPI in Dev
Forum topic
OneSpan Sign
Hi, is there a way to test the callback feature so that when there is a callback from ESL (example after the signing ceremony is completed), it calls my Dev running the webservice ? like http://localhost/api/eslListener/ ? Assuming: I've added the callback url as http://localhost/api/eslListener/
Sending mail from other domain
Forum topic
OneSpan Sign
Hi, My customer wants to be able to send the invitation mails for the signing ceremony from their own domain.
Specifying the order in which signatures are collected
Forum topic
OneSpan Sign
If the signature ceremony is NOT "inperson", is there a way to specify the order in which the signers receives the doc?
OneSpan Sign as a passthrough of sensitive documents
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
Cookie issues on Safari
Forum topic
OneSpan Sign
Hi, With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe. The problem seems to be in setting/creating a cookie.
How to change/supress message on “thank you for using the OneSpan”
Forum topic
OneSpan Sign
Hi ALL We would like to seek help on how we can change the text on the signing URL: • After a document is eSigned on the portal through a signing ceremony URL, there is a pop-up with “thank you for using the OneSpan”?
opt out email
Forum topic
OneSpan Sign
Hi, there are 2 questions want to ask: 1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere? 2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t