203 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing.
Please, let us know how can we solve this issue?
Thank you.
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
Forum topic
OneSpan Sign
Hi,
we are having integrated solution with our front end using eSignLive as the back-end.
On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next.
Is this an expected behaviour? If not how to fix it?
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Forum topic
OneSpan Sign
Hi,
Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page.
any idea?
currently their solution is 1st loading login page, 2nd loading signing URL , then it works.
thanks,
Cindy
Forum topic
OneSpan Sign
Hi,
With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe. The problem seems to be in setting/creating a cookie.
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be.
For example: PIN authentication failures show up, but not that access has been locked out.
I haven't tried, but does resetting the 'PIN count' get logged?
Both of thes
Forum topic
OneSpan Sign
Hi,
is there a way to test the callback feature so that when there is a callback from ESL (example after the signing ceremony is completed), it calls my Dev running the webservice ?
like http://localhost/api/eslListener/ ?
Assuming: I've added the callback url as http://localhost/api/eslListener/
Forum topic
OneSpan Sign
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
Forum topic
OneSpan Sign
Hi,
there are 2 questions want to ask:
1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere?
2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t