231 results matched your search criteria
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
HOW TO GET CHANGE SIGNER DETAIL
Forum topic
OneSpan Sign
Hi , Signer update another signer as change signer. Now Signer A updated SIGNER B as a SIGNER. Now I need to download all required documents uploaded by changed signer(B). If I am doing all Signer of package it is still showing SIGNER A only. Thanks
File checksum
Forum topic
OneSpan Sign
Our company has requirement for document validation. Does eSignLive API have an existing function or method to return document( or file) checksum if provided packageId and documentId. So I don't need to download document on our side but just get checksum.
export signed documents and audit trail
Forum topic
OneSpan Sign
I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?
Copy tool with API key not working
Forum topic
OneSpan Sign
Hi, I downloaded copy tool v1.6.2, and when I use "With API KEY" for both source and target, I got 401 error see attachment, but if I use "With credentials" and it's working fine. any idea why it's failed with API key?  
OssCallbackEvents and OssCallbackVo classes are notfound
Forum topic
OneSpan Sign
Hi Team, I downloaded the sample code for java springboot project and java servlet. I am unable to find classess for Oss CallbackEvents and OssCallbackVo for some reasons. Can you please help me to get these classess code.   Thanks, Ramesh
Migrate Account Tool
Forum topic
OneSpan Sign
Hello, I download the tool to migrate the accounts from sandbox to production server. The tool working fine but when migrating all the templates, the sandbox watermark still showing. Kindly, advice how this water mark can be removed in production account for esignlive. Thanks, Nehme
Get details for email bounce
Forum topic
OneSpan Sign
I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction? I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the samples for this?  
how to get JavaScript event notification without iFrame
Forum topic
OneSpan Sign
Hi, would you please share the code sample how to get JavaScript event notification without iFrame? i only can download the code with iFrame from https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier   thanks,
Signatures not trusted
Forum topic
OneSpan Sign
Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted. Why is this happening and how can it be corrected?