2880 results matched your search criteria
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
Get Evidence Summary
Forum topic
OneSpan Sign
Hello,   I would like to get the Evidence Summary of a completed transaction in Java.
Multiple Signers With Same Email - hand drawn
Forum topic
OneSpan Sign
Hi there, I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.
Incorrect signature when forwarding the signing request
Forum topic
OneSpan Sign
I have experienced that if I receive an eSignature mail requesting my signature, I can forward that mail to another person (not any delegation, just forwarding the mail) and this person can expand the eSignature link, get my signature fields displayed and completed with "click-to-sign".
one span minimum software requirement
Forum topic
OneSpan Sign
I found the below information on your web site regarding to minimum software requirement, Could you please provide the details of what specific models are support?  
Error with MAC onespan personal certificate client 2.1.0.
Forum topic
OneSpan Sign
Hello when I try to sign a document at onespan web with a uanataca TOKEN usb (bit4id token) this error appear:
Auto populate signing date tag
Forum topic
OneSpan Sign
I have placed a signing date tag the top of my document. The document essentially reads "this is effective as of {{esl:Signer1:SigningDate}}." When we open the signing ceremony this is blank and just leave a large space in between the words and is leading to confusion.
About discarding signatures and forcing hand-drawn sigs
Forum topic
OneSpan Sign
Hello Silanis team- Today I have two scenarios for you that stump us. We need an option to abort the "click-to-sign" process.
Removing the Signer selector
Forum topic
OneSpan Sign
Hi Silanis team- I am attempting to generate hyperlinks directly to a document in a package for a particular signer role, with authentication.
New User,
Forum topic
OneSpan Sign
Hi All, I'm starting integrating the signing platform through a POS application I've used other signing platforms but the name of the entities seems to be different so I'm quite puzzled about where/how to start.