1502 results matched your search criteria
User language support and "consent" document
Forum topic
OneSpan Sign
Hi, Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese clients.
Senders names changes
Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan.  What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m
iPhone hand writing problem
Forum topic
OneSpan Sign
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device). But the problem with an iphone is the default Safari browser overlap the "confi
Group Signer CustomId Attribute
Forum topic
OneSpan Sign
I would like to be able to save a 'role' type attribute against a group signer - for example 'Insurance Agent'. I find when I save a signer of type group, the customId attribute is not returned when I request the package.
retrieving Sender via email adderess ( works ) vs Sender ID ( fails )
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
Long-term storage update
Forum topic
OneSpan Sign
Hi, I got an email from eSignLive today saying that, effective January 9 of 2017, all transactions older than 90 days will be moved from the cloud to another database. I'm trying to figure out what this means for our company.
One Span Sign Authentication using API KEY
Forum topic
OneSpan Sign
Hi Team,
Access to package owner first name and last name
Forum topic
OneSpan Sign
Hi OneSpan team, I have my account owner as: first name = "Abc" last name = "LLC"
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.
Assigning Input Fields to Signatures using Text Tags
Forum topic
OneSpan Sign
Hi, just a quick question about creating input fields using text tags. I've noticed that after adding any fields to a document with text tags they are all become associated with the first signature for that signer, is there a way to assign specific input fields to specific signature boxes using the