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2890 results matched your search criteria
Unable to retrieve package information
Forum topic
OneSpan Sign
Hi , I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error.
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.
i cant access to the api
Forum topic
OneSpan Sign
no postman, no python , no this site OneSpan Sign Sandbox | OneSpan Community Platform  
Sending documents to multiple users
Forum topic
OneSpan Sign
Hello, If you send several documents to a group of people, will each person see only the document they need to sign or do they see everything?  If the later, is there a way around this?
Turn "Send to Mobile" off?
Forum topic
OneSpan Sign
We would like to not have a button to send to mobile on our HANDDRAWN signature block. Couldn't find option on sig block, any way to disable mobile signing anywhere else?
Unable to scan CRONTO image
Forum topic
OneSpan Identity Verification
Hi,
Document Visibility default to hidden?
Forum topic
OneSpan Sign
Is there a way to have the default visibility be hidden if a recipient does not have a signature or field on a document?  It appears I have to manually hide the doc.
Add Radio button to Group
Forum topic
OneSpan Sign
Hi there, I'm trying to add a couple radios to a single group and name that group. I've tried the "Add to group" button but nothing happens (at least from what I can see)      
Unable to set Field Name
Forum topic
OneSpan Sign
I created a template and added a bunch of fields. When I created them I did not set field names. Now when I go back and try to add a field name, when I click on the field name input and type, nothing happens. 
Adding a DatePicker Field to a document
Forum topic
OneSpan Sign
Hi, When preparing a document through the web UI, I can't see any option to add a DatePicker field to the document. When I say DatePicker, I'm talking about a field where the recipient gets to choose a date.
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