OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Text Tags - Word Doc field not updating
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OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue. Payload:
Signer without Email
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Hi All, I have a scenario where I have an e-signer that will not have an email. Example: An elderly person is in an office, signing a contract to rent a room/apartment/service in a retirement home/nursing home/home services. This elderly person does not have an email (no technology).
Failure to delete the default-consent document - strange behavior
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I'm seeing some odd behavior, on my local development environment, I can create a package and delete the "default-consent" page without issue. Once I've moved this to our integration environment, this same call fails.
Upload a new document through multipart/form-data using Postman
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OneSpan Sign
Hello! I seem to be getting a 500 when I try to upload a new document.
Creating package with multiple document binaries, uploading with superagent.
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OneSpan Sign
Hi! I have been trying to upload multiple documents with a post request to '/api/packages' (the sandbox) url and getting getting the error indicating the number of documents sent in the payload is different from what I attached, Could have a look at the code and let me know, what I am missing?
Validation Error: "This document has the "NeedAppearances" flag set"
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Hi, I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" => "error.validation.verifyDocument.hasNeedAppearancesFlag"
Can not add new documents to existing package(transaction)
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Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
Increase the document size upload from 10MB to???
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Is it possible to change the upload size of documents to larger than 10MB, something more like 25MB?
Internal Server Error While Uploading Document in Python Rest
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OneSpan Sign
Hi, I was trying the below code snipped To upload documents to packages,   
How to validate if a document holds required text-anchor?
Forum topic
OneSpan Sign
Hello Team, I have the following scenario: I am trying to create a Package with a PDF document, which is provided as binary stream. I also want to add a Signer(s) Signature(s) and to locate these through corresponding text-anchors.