OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Text tag extraction vs Document extraction
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OneSpan Sign
Hi, normally we did document extraction and it works fine. now our client has the sample form with text tag extraction, but i tried it, it seems not working.  could you let me know how to make text tag extraction working via API call?
Legacy Documentation for OneSpan version 6.2
Forum topic
OneSpan Sign
Where may I find documentation, code share, etc. for OneSpan version 6.2?
Document could not be flattened ??
Forum topic
OneSpan Sign
Hi! When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S) What does it mean that my document could not be flattened ?
Size(width) of one span Document
Forum topic
OneSpan Sign
Hello team, I have to show the one span document in an iFrame of width 615px. But the One-span document I get has big margins around it. How can I tweak the document width as per my iframe size.? What's the best way to it in minimal steps?
All callback events and their documentation
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OneSpan Sign
Hi, Can I get a list of all webhook callback events, WITH their meaning for each? Thanks, Venu
Change Between Two Different Consent Documents
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OneSpan Sign
Hello, Our company operates in two separate states and will need to switch out our disclosure agreement depending on which state the application is in. What is the best way to go about this?
Unable to add document to a package
Forum topic
OneSpan Sign
I am trying to add documents to a package but unable to do so. I have tried two method:
Esignature is missing in the document
Forum topic
OneSpan Sign
Hi there,   Below is my code to generate the package.  I am receiving an email with pdf document for esignature,every thing looks good except I'm not seeing any place to click and sign not sure if I am missing any thing. Please advise.
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.
Adding documents to a package - custom application
Forum topic
OneSpan Sign
I couldn’t find a method to add documents to package in draft mode. It seems UpdatePackage updates everything but documents. Is there a method to add documents in the package once it been created? If there is such method in your SDK please point me and I will take a look there.