1346 results matched your search criteria
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Having One Signer Sign Twice in the Signing Order
Forum topic
OneSpan Sign
I was wondering if there was any way to have a signer sign twice in the signing order. Here's an example of what I'm trying to do... I work at a university and we want to put our faculty evaluations in eSignLive.
Signer/Role Signing status
Forum topic
OneSpan Sign
Hello everyone, 
Question on multiple accounts
Forum topic
OneSpan Sign
I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations.  
Attachment - File Type/Extension
Forum topic
OneSpan Sign
For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:             this.data = data;
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
Allowing signed forms to be included (concatenated) in new PDF's
Forum topic
OneSpan Sign
We have a need to include previously signed forms within an application package that we send to the client. The request is to have a way to insert these signed documents into another PDF. When attempting to do so in Adobe Pro we are advised that the PDF is password protected.
Apex SDK - Ability to configure ceremony settings
Forum topic
OneSpan Sign
I am trying to use ceremony settings in salesforce to customize various options, but they do not seem to render. Please help me understand what i am missing. I could not find appropriate documentation for each node.
OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
How to disable "Exit" button from the Signing Ceremony Thank you Dialog Box
Forum topic
OneSpan Sign
Hi Team, Greetings for the day. I'm working on Customizing the Branding for the Thank you Dialog Box Is there a way to completely remove the Exit button functionality (I'm aware about the withHandOverLink and I used it, but now I need to remove th