139 results matched your search criteria
Handdrawn Signature Questions
Forum topic
OneSpan Sign
Does the handdrawn signature uploaded for a signer only display on signature tags that are 'capture signature' rather than 'click to sign,' or is it possible to use the signer's handdrawn signature for both? When signing with handdrawn, the signer's signature appears overlap
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Document locks upon signature
Forum topic
OneSpan Sign
I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process. At the bottom of the document, we have three fields (in this order from left-to-right): Applicant Name (free form) >> Signature (s
Hand-drawn signature - Differences in the user experience
Forum topic
OneSpan Sign
Hello,
Ask user for Input while signing and write that info back into salesforce.
Forum topic
OneSpan Sign
Hello, We are new to onespan. We have integrated our salesforce application with onespan using APEX SDK for our signature use cases.
Multiple Admin Accounts causing confusion
Forum topic
OneSpan Sign
Hello,  Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 
delegated signing with fromfile=true
Forum topic
OneSpan Sign
Below are the step we use for hand drawn signature capture using api
[Solved] Package Add Document - 406 Not Allowed
Forum topic
OneSpan Sign
Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
Get 400 error Cannot send package without approvals when eslClient.SendPackge()
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK.EslServerException: Could not send the package.