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233 results matched your search criteria
Sample Reporting and Download App
Forum topic
OneSpan Sign
C# code that can be used to generate usage reports (code mostly by Duo) and also a downloader tab to download inflight and/or complete transactions and their associated files.  Useful to download and use as is or reuse the code in your OneSpan utility.  
Not Able to Extract the Signature Blocks
Forum topic
OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Java REST Setting the Sender is ignored
Forum topic
OneSpan Sign
I am tryng to change my working code from uploading a single PDF containing a "stage" of forms to upload each form selected from the "stage" as a PDF.
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
Error while signing the document
Forum topic
OneSpan Sign
Hi After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document : The selected document('s) could not be uploaded. The document('s) might be corrupted or locked.
Retain PDF Field Format
Forum topic
OneSpan Sign
We are running into an issue where we have a SSN field that we need the signer to fill out, and want validation on it. I have set the Format to the SSN setting in my PDF and it works as designed. However once we upload and send out that as a OneSpan document we are losing that functionality.
Allow Admin to Chose an area on PDF to be signed
Forum topic
OneSpan Sign
Hello, Our Sales Department needs to be able to add contracts without any development interactions. We will have a pre set roles e.x sales, customer. We would like to be able to let sales user be able to upload a pdf and select where each role needs to sign (on our site), the exact sales us
Unrecognizable Error
Forum topic
OneSpan Sign
Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected error.
CreatePackage with 1 signer and 2 signing Groups
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled.
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
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