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232 results matched your search criteria
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Flattening PDF before calling OneSpan Create Package API
Forum topic
OneSpan Sign
Hi! All Our team has been leveraging OneSpan createPackage API to create package and call the signingURL to successfully eSign PDF forms leveraging text anchors. 
CreatePackage with 1 signer and 2 signing Groups
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled.
Copy Templates and Layouts between Users in .NET
Forum topic
OneSpan Sign
I know there is a tool to copy templates and layouts between users.  I want to add that ability to my own tool we have for our help desk.  Is there an example of how to do this in .NET that already exists?
Embed Document Creator in Web App?
Forum topic
OneSpan Sign
Hi! Can I embed the creation flow of the document (package?) into my web UI such that my user can upload a document, affix the signature tags, and then send it out for a signature? If so can you point me to the documentation on how to do this? I am not using an SDK, i.e.
Notary Capture Signature/Signature Select
Forum topic
OneSpan Sign
Guys,   I see that we now have the ability to load up a notary capture to the system using a png so now I have two questions. 1. Is there a way to upload a png file to the system as the notary capture signature?
Retain PDF Field Format
Forum topic
OneSpan Sign
We are running into an issue where we have a SSN field that we need the signer to fill out, and want validation on it. I have set the Format to the SSN setting in my PDF and it works as designed. However once we upload and send out that as a OneSpan document we are losing that functionality.
Apply Layout to multiple documents
Forum topic
OneSpan Sign
We've a scenario where there is a standard form that has been filled out by multiple people and it needs to be signed by a single person. We've created a document layout for the form but is there a way from the eSL UI to apply the layout to all the documents that were uploaded to the package? If no
SharePoint Connector missing Attachment Feature
Forum topic
OneSpan Sign
Hi, I'm wondering if there is a timeline on when the next SharePoint Connector update would be released. Currently on eSignLive Web version there an "Attachment" feature which requires signers to upload attachments as part of the signing process.
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
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