1312 results matched your search criteria
ESignature Field Goes to the Top of the Document in Mobile Capture Approch
Forum topic
OneSpan Sign
Hello, While using Mobile Capture way of Signing approach, We get the signature placeholder right at the top of the document. It’s not in the place where we had placed it in the document.
Handshake Failure
Forum topic
OneSpan Sign
Hello,   Since yesterday, when we try to create a new package in Sandbox US1 using Java, we get this errors:
Need help with modifying Salesforce URL Code
Forum topic
OneSpan Sign
I am working through the OneSpan tutorial for Automating Transaction Creation in Salesforce in Salesforce Lightning Experience but I am getting hung up in the creation of a field to store the automation URL.
The specified user cannot be found
Forum topic
OneSpan Sign
Hi I am new to OneSpan and trying to going through following blog   https://www.onespan.com/blog/onespan-sign-how-making-rest-calls-onespan-signs-api-python
Unable to retrieve signatures
Forum topic
OneSpan Sign
Hello, We are trying to determine which signatures have been signed with the following method: eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId) however we get the following error: Optional details: {"code":403,"messageKey":"error.forbid
Triggering e-mail upon change of status of a custom object
Forum topic
OneSpan Sign
Hi, everyone, We're starting a project to integrate eSignlive into the salesforce org of a customer in my company. While checking the documentation, we've seen that this specific part is pretty useful to us: http://docs.esignlive.com/content/e_classic_application_user_s_guide/signers/receiving_es
Unable to use sender across more than one account
Forum topic
OneSpan Sign
Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
An issue with new sandbox and .NET SDK
Forum topic
OneSpan Sign
I am facing an issue while using the esignlive new sandbox (sandbox.esignlive.com) with .NET SDK.
Adding Initials / Date of Sign
Forum topic
OneSpan Sign
Hello! I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up. So far I managed to add a free text field at the time of signing, but I can't get it to show the initials of the signer or the date of signing.