2539 results matched your search criteria
wrap text in label text-tag
Forum topic
OneSpan Sign
Hi, is it possible to wrap on multiple line the text of a text tag label? 
Creating a signing URL without authentication
Forum topic
OneSpan Sign
We have a customer that will have their signers access the signing page after they have already been authenticated in out customers personal system. They want to know if there is any way to get a signing URL that will not have to go through Silanis Authentication (sms, kba, etc).
create templates through embedded js
Forum topic
OneSpan Sign
Is there a way to create a template through the api or embedded js in a iframe? I ask because we'd like to embed onespan into our system but each client/department would have their own templates (create/edit/view) 
Notary not being notified by email when sending package via REST API
Forum topic
OneSpan Sign
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Unable to find registration code in Shared Cache
Forum topic
Intelligent Adaptive Authentication
After entering pin on registration screen of Sample , i'm getting error in the response of https://XXXX.sdb.tid.onespan.cloud/v1/orchestration-commands API. Error is Unable to find registration code in Shared Cache.   
Unable to add document to a package via HTTP - Internal Server Error
Forum topic
OneSpan Sign
Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.
Signs Settings missed when putting myself as a signer using a template
Forum topic
OneSpan Sign
Hi, I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image). 
Signature recipients
Forum topic
OneSpan Sign
We are currently using docusign as our electronic signature system and are in the process of moving over to yourselves. At present when we create our transactions for signatures, we also send copies to our sales man and internal colleagues so they are able to view the document unsigned.
e-SignLive Callback failed.
Forum topic
OneSpan Sign
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE