2539 results matched your search criteria
URL to PCC
Forum topic
OneSpan Sign
You moved the location of the personal certificate client and didn't let your users with on-site instances of OneSpan Sign know about the change. As a result, a few of our users were unable to download it and sign documents.
Document without signature
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error when I am creating a new package with two documents. "The role must have at least one signature on the document in order to have associated fields." Package id: ysKrGN_i6ZUvO6gwRGzzqoYXGdM=  
Retrieve Document Visibility
Forum topic
OneSpan Sign
Hey team, In our workflow, we require different signer have different visibility. I can achieve this in my dashboard, but when I obtain my package json, I can't find my settings regarding visibility. Please advise on how to get these info. Thanks in advance.
How to include date on signature field?
Forum topic
OneSpan Sign
How do I customize the signature field in c# so that the date gets appended to the signature once the document is signed? (e.g. E-Signed by [Signer] on [Date])
General Question on eSign and PDF forms
Forum topic
OneSpan Sign
Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed.
Can biometric templates be stored on device?
Forum topic
Intelligent Adaptive Authentication
On premise? On proprietary IaaS (i.e. AWS, Azure)?  
Broken png file on Complete Signing modal
Forum topic
OneSpan Sign
Hello,  I've had this issue for several weeks now and I'm not sure how to remedy it.  On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see attached.)
Having two onespan accounts configured on salesforce
Forum topic
OneSpan Sign
We want to have configured branding for two accounts so thinking to have separate accounts.  Question is :
Copy layout between on-prem and sandbox
Forum topic
OneSpan Sign
Hi, Recently, I tried us copy-tool v1.6.0 copy layouts from on-prem to CA sandbox account, and I got error (see attachment), any idea? but it's successful to copy template between on-prem and CA sandbox.   thanks, Cindy
Database access on Identikey VAppliance 3.21
Forum topic
Intelligent Adaptive Authentication
Hello, I have running OneSpan Virtual Appliance 3.21 with embedded database. How to give access for external fraud system to access Digipasses table on database?