1770 results matched your search criteria
Uniqueness of names and ids
Forum topic
OneSpan Sign
Hi There, According to the requirements we have, if a person doesn’t completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again.
Can not generate the URL
Forum topic
OneSpan Sign
Hello, I am getting this error while generating the signing URL: Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Issue with multiple captures on document losing handdrawn value
Forum topic
OneSpan Sign
Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.
Time Zone
Forum topic
OneSpan Sign
Hello, Suppose I am signing a document from outside ON like Vancouver, what time stamp it will be captured in the system. How I can capture the timestamp for the person who is signing from different province with different time. Thanks Nehme
Facing Some Issues with Core i5 Laptop and OneSpan Product. Any Advice?
Forum topic
OneSpan Sign
Hello everyone,I’m currently experiencing some issues with my core i5 laptop while using OneSpan, and I’m looking for any advice or recommendations.Details:
Is it possible to customize the validation error when using text tag extraction?
Forum topic
OneSpan Sign
I'm using text tag extraction to place a required text field like this: {{*esl:signer1:textfield}}
ERROR: The email is already in use for this package
Forum topic
OneSpan Sign
Guys, While trying to send a package, I got this error. "error.validation.userAddition.duplicateEmailUsage - Error Message: The email is already in use for this package. - Error Name: Validation Error - Technical Info -"  
Certified PDF Validation?
Forum topic
OneSpan Sign
Does OneSpan API have a validation feature to enforce a PDF has a particular certificate before creating a transaction?
New User,
Forum topic
OneSpan Sign
Hi All, I'm starting integrating the signing platform through a POS application I've used other signing platforms but the name of the entities seems to be different so I'm quite puzzled about where/how to start.
How to disable after signing completed download document mail in rest API
Forum topic
OneSpan Sign
Hello, Once all user sign the document, everyone get mail of signing completed & download the document link via email. So my question is, I want to disable download email notifications to any singer. So how to do that in REST API?? Please guide me.