OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Attachment Upload Date by API
Forum topic
OneSpan Sign
Hi team, We have a client who's asking whether there's a way to get when an attachment is uploaded, using API? It seems not in the transaction payload. Thanks in advance!
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
mark dates as read-only
Forum topic
OneSpan Sign
We are attempting to make fields read only in our OneSpan package.  We are trying to use the API to mark them.  We cannot find the way to mark dates read-only.   The preference would be to mark them read only using the API, so that they all work similarly.
Capture Text is showing with Date and Full Name (First name and Last Name)
Forum topic
OneSpan Sign
Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for this feature if yes, please provide us the screenshot. Thanks,
How to place the signer's title in the signature block
Forum topic
OneSpan Sign
currently the first name, last name, and date are placed in the signature block. Can other data also be placed there, specifically the signer's title? Can this be placed with the signature or can it be placed in another location? Is this a back office setting? Can this be done through the api?
FieldStyle Values and Bound Fields
Forum topic
OneSpan Sign
FieldStyle has static types for BOUND_COMPANY, BOUND_NAME, and BOUND_DATE, but these values do not appear in the values returned by FieldStyle.values(). I would like to look up the FieldStyle like FieldStyle.valueOf(SOME_NAME) but the call fails for the 'BOUND' types.
Document Extraction--unclear how to name fields
Forum topic
OneSpan Sign
Document Extraction doc. All of my subdocuments have among others three fields: A signature field that needs to be captured. A date field that should be auto-entered. In some cases, a printed name field that I want filled automatically with the Name given to the relevant placeholder. The instru
Report which provides status of required signatures per package
Forum topic
OneSpan Sign
Hi there, In order for a sender to get a very quick view of who has signed and who still has to sign is now only available through the evidence summary.
Report Service Question
Forum topic
OneSpan Sign
Hi, I am trying to use ReportService call from JAVA SDK and noticed that it does not have the up to date data about the senders.
Get senders' API keys
Forum topic
OneSpan Sign
I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.COMPLETED, new PageRequest(index, 50), from, to); T