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317 results matched your search criteria
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"
Forum topic
OneSpan Sign
Getting the following error when I try and create packages in my sandbox:
Moving from code managed signature placement to Templates
Forum topic
OneSpan Sign
We have a client that requests a lot of changes to their PDFs, so we've decided to move from pixel-perfect C# signature placements (hand coded), to templates. The biggest problem I have right now is, in the template there is no where to say that the signature is optional.
Chrome Beta
Forum topic
OneSpan Sign
Hello Duo,   I am getting this error while using the latest chrome beta.
Watermark and Printed Name Gone
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
merge account
Forum topic
OneSpan Sign
Hi, I want to merge one owner account to another account. from the merge sender option, 3) before merging the account owner to another account, please set one of regular sender of origin account as account owner.
Archive Transaction - default behaviour
Forum topic
OneSpan Sign
Hello! After a Package is Completed its available at the plataform the option to manually Archived the transaction . Ok with that.
Data extracting from OneSpan via api's
Forum topic
OneSpan Sign
We are planning to extract OneSpan data via api's to drive reporting. A) there are some advantages (simplicity) to re-extract all data, every night B) there are also advantages to incremental extracts, i.e. net new items + changes
HandOver event for multiple in person signing
Forum topic
OneSpan Sign
Guys, I am creating a package with a notary that will have multiple signers. 
My Account - Signature - usage of uploaded image of wet signature
Forum topic
OneSpan Sign
  This question is related to an older forum item   (My Account - Signature | OneSpan Community Platform)  
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