156 results matched your search criteria
Signing status "Completed" instead of "Signing Complete"
Forum topic
OneSpan Sign
Hi There, I am using the example provided on this page : https://developer.esignlive.com/guides/quick-start/check-package-status-and-download-documents-java/ In this example, there's a line to check the Signing Status: SigningStatus sentSigningStatus = eslClient.getSigningStatus( packageId, nul
Unexpected Error
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
Signing ceremony customing
Forum topic
OneSpan Sign
Actually it's 2 questions, sorry (don't want to create a thread for every minor Q) 1. After a signer completes signing a document, there'll be a "Thank you for for using e-Signlive" pop-up, if it's closed, the sandbox will show the completed form and a link to download it in the header.
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
User is already defined for this role
Forum topic
OneSpan Sign
Hi I'm getting this error but not sure how to debug it. Is there a way to know which user it is referring to? Req: {"sender":{"email":"[email protected]"},"settings":{"ceremony":{"events":{"complete":{"dialog":true,"redirect":"https://www.google.ca/search?q=beaches&biw=1680&bih=905&tbm=isc
Call back URL for local develoment
Forum topic
OneSpan Sign
I am making good progress on my project I am now at a point were I want to have my app download the document after the signing is complete. To do this I would like to set up a call back event on PACKAGE_COMPLETE My dev environment is local 127.0.0.1 with a local host name How can I test the call
Using the DownloadedFile Class
Forum topic
OneSpan Sign
Hello, Hopefully a quick question, but I'm attempting to use the DownloadedFile class (com.silanis.esl.sdk.io.DownloadedFile) when downloading signer attachment files using the line: DownloadedFile file = eslClient.getAttachmentRequirementService().downloadAttachmentFile(packageId, attachmentI
How to identify sessionUser from JSON response payload via Rest API
Forum topic
OneSpan Sign
Hello, Our team has started the integration with eSignLive REST API to create and send packages, sign the documents and get response payload from callback listener.