328 results matched your search criteria
Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
Can I use different Signing types for multiple signers
Forum topic
OneSpan Sign
Hello, I am working on an eSignLive integrtion through the SDK and I have the following requirement for multiple signers: Given: a DocumentPackage for signing with eSignLive and 3 Signers. Then: 1st&3rd Signers should "Click to Sign" (using provided in email link) 2nd Signer: should N
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Creating callback event for Mobile device signature request email
Forum topic
OneSpan Sign
Here is the situation : We integrated OneSpan eSign into our Saas.
CC additional internal users on signature ceremony completion emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We have this below scenario: 1. Salesforce user XXX sends an e-signature request to customer. 2. Customer signs the document. 3.
Why the owner of the account becomes a signer in a package using API ?
Forum topic
OneSpan Sign
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Triggering e-mail upon change of status of a custom object
Forum topic
OneSpan Sign
Hi, everyone, We're starting a project to integrate eSignlive into the salesforce org of a customer in my company. While checking the documentation, we've seen that this specific part is pretty useful to us: http://docs.esignlive.com/content/e_classic_application_user_s_guide/signers/receiving_es
is there a way to notify signer when a package is completed and ready to download
Forum topic
OneSpan Sign
Hi,   Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete. Thanks   Wendy
Is there a way to have signer profiles retain advanced properties?
Forum topic
OneSpan Sign
Specifically the check-box that ensures automatic email delivery of final signed docs. This is over-written each time to a default un-checked setting, which adds an extra step to the package creation process for user-driven signing.