233 results matched your search criteria
Error while signing the document
Forum topic
OneSpan Sign
Hi After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document : The selected document('s) could not be uploaded. The document('s) might be corrupted or locked.
Adding documents when using a template
Forum topic
OneSpan Sign
I have created a template in my eSignLive account.
CreatePackage with 1 signer and 2 signing Groups
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled.
Allow Admin to Chose an area on PDF to be signed
Forum topic
OneSpan Sign
Hello, Our Sales Department needs to be able to add contracts without any development interactions. We will have a pre set roles e.x sales, customer. We would like to be able to let sales user be able to upload a pdf and select where each role needs to sign (on our site), the exact sales us
Not Able to Extract the Signature Blocks
Forum topic
OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
General Question on eSign and PDF forms
Forum topic
OneSpan Sign
Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed.
How to indicate, via API, where on a PDF customer should sign ?
Forum topic
OneSpan Sign
Hi There, I am a newbie to eSignLive and is doing some research to see how we can improve our sales process. Our system currently generates contracts (PDF) dynamically and then email it to customer for signature. I know that through the eSignLive portal, I can mark up where in the PDF contract cu
Unrecognizable Error
Forum topic
OneSpan Sign
Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected error.
Package Reviewer use case
Forum topic
OneSpan Sign
Hi, We have a typical business case wherein the Admin Assistant creates a package for signing. The Signer is required to upload an attachment and sign the document.