OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument"
Forum topic
OneSpan Sign
when does error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument" show up during signing ceremony?
Building some code for CreateEnvelopeRequest (package)
Forum topic
OneSpan Sign
In my code I have 2 parameters that I am passing string uniqueId, string coBrand can you elaborate on this comments?
Complex REST Query
Forum topic
OneSpan Sign
I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived.
REST API alternative: email?
Forum topic
OneSpan Sign
I've heard email mentioned as an alternative to using the REST API to retrieve completed packages. We have the ability to create an email address and any attachments sent to that email address get imported directly into our imaging system.
Customizing the Designer View programmaticaly
Forum topic
OneSpan Sign
In the same way as we can programmatically configure the Signing Ceremony via SDK (http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm) , we need to be able to customise the Designer View on a package by package basis. Currently this is pos
Error calling GetSigningUrl()
Forum topic
OneSpan Sign
Hi, I am trying to get a signing url for a package and get this error: Could not get a signing url. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0. Unexpected character encountered while parsing value: .
Howto capture the events of signing complete/opt-out in native webview iOS
Forum topic
OneSpan Sign
Hi, In our native iOS app (Swift), we get signing sessionToken from our own endpoint, and then launch webview with the URL like: https://sandbox.e-signlive.ca/access?sessionToken={sessionToken} for signing ceremony.
eSignLive Sandbox Continue button not showing
Forum topic
OneSpan Sign
Hi Duo, From last two days we are facing issue while first signer complete the signing.
Get URL after designer send
Forum topic
OneSpan Sign
We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce.  What is the best practice to request a new URL to send via Salesforce?
Add signature dynamically
Forum topic
OneSpan Sign
Hi, How can i use SDK to set multiple signature block on the same document for a single signer and the values to be passed dynamically. I have a list of coordinates which specify the position and size of my signature block for a single signer on a single document.