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1770 results matched your search criteria
Event notification about EDEPOSIT
Forum topic
OneSpan Sign
As per https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/setting-callback-notifications,
Access Denied
Forum topic
OneSpan Sign
Can some help me out with this error message?  The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied.  Is it possible there was some kind of timeout because they waited a day to sign?  I didn't think tha
is Polish language not supported by OneSpan?
Forum topic
OneSpan Sign
Hi Team,   I had referred following doc link
Zooming on mobile make the capture signature area too big.
Forum topic
OneSpan Sign
 I found an issue with the signature box on mobile (I have attached a video).  Environment: Safari, iPhone12  Step to reproduce
Flattening removes signatures
Forum topic
OneSpan Sign
Did something with the last release change regarding the signed pdfs?  We have an application that uses itext to merge all our signed pdfs together into one pdf and we flatten them as we do the merging.  Ever since the last release, flattening them removes all of the signatures.  I
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.
create package failed when connect to SaaS
Forum topic
OneSpan Sign
Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload
RequiredFields not working
Forum topic
OneSpan Sign
Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X.
Possible to skip the ESign Disclosures and Consent
Forum topic
OneSpan Sign
Hello, We found an issue with the iOS SDK that sometimes the SDK skip the ESign Disclosures and Consent document and skip directly to the contract.
esign Mobile
Forum topic
OneSpan Sign
  eSign Document is embedded as an iframe. While the signing ceremony is being performed on  mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)  
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