OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Unable to remove partially signed or signed document
Forum topic
OneSpan Sign
Team, We are unable to remove partially signed/signed document from the package. Could you help us on this? Thanks, Sushma
Hide Download links, show custom Finished text
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out: 1. suppress the Download links.
Failed to download signed documents
Forum topic
OneSpan Sign
I have installed and configured the OneSpan Laserfiche workflow, and it worked for the first two transactions. After that, it failed to download the signed document back into the repository. Below is the error message from the event viewer log.
Add signature to signed document
Forum topic
OneSpan Sign
Hi, Is it possible to add a signature to a document that has already been signed? Example. Document has one signing block. Person A has signed. Person B is now added to the package and also needs to sign the document Person A just signed. Can we add Person B to this same document? Thanks, Jason
Signing Invitation to Cell Phone
Forum topic
OneSpan Sign
We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well.  They claim that some of their customers don't have email (!) and only have cell phones, and that their competitors send links to sign docs straight to a text message ins
How to sign a signet document ?
Forum topic
OneSpan Sign
Hi, We plan to used signed documents with our custumer. The document we will use is already signed by one of our managers. When we use one signed document, the first signature is lost. DMN  
Link URL to Signed documents
Forum topic
OneSpan Sign
Hello Instead of using the OneSpan Sign email.complete email to provide a link to the signed documents to each signer, I would like to send a custom email or via a web page.
Create URL to signed documents
Forum topic
OneSpan Sign
Hey how do i create a URL to send to client after all documents are signed by all parties. This is to give them ability to download package with signed documents in it.
Unable to render signing url
Forum topic
OneSpan Sign
We are not able to render the generated signing url in our browser or iframe. The page used to display the consent form but it now remains blank. PFA images of the console logs while attempting to open the signable document.
Removing popup menu after signatures are taken
Forum topic
OneSpan Sign
Hi, We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users.