697 results matched your search criteria
User language support and "consent" document
Forum topic
OneSpan Sign
Hi, Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese clients.
Color of the captured hand-drawn signature
Forum topic
OneSpan Sign
Hi OneSpan team. I'm capturing the sender's signature in my custom UI. And save it via POST call to "user.signature.handdrawn".
How to find if signer has completed the transaction
Forum topic
OneSpan Sign
I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.  
How to detect signature fields in package from PDF
Forum topic
OneSpan Sign
Hello, I'm trying to integrate eSign into my application using the REST API. I haven't been able to figure out how to create a package with signature field coordinates extracted from a PDF which already contains signature fields.
Shrink "E-Signed by..." Text
Forum topic
OneSpan Sign
Hello, Is there any way to shrink the size of the E-Signed by text seen in the attachments? We are using hand drawn signatures, and the sign all signatures. The E-Signed by text is fairly big and makes it difficult to see the actual signature. Thanks.
Digital vs Electronic Signature
Forum topic
OneSpan Sign
Very new to this. One of our clients requires 'digital' vs 'electronic' signature - that is, the signer must have a PKI certificate and the private key of the user's certificate is used to create the signature.
Back-end setting to require signature for every signature box
Forum topic
OneSpan Sign
Hi, I am wondering if there's a back-office setting or configuration option that would force a signer to explicitly sign in every signature box instead of the current behavior - which is to collect the signature once and apply it to all signature boxes. Thanks in advance for any info you can provi
Hand-drawn signature - Differences in the user experience
Forum topic
OneSpan Sign
Hello,
pdf size increased dramatically after signature
Forum topic
OneSpan Sign
Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.