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376 results matched your search criteria
Listener Not Pulling All Completed Docs
Forum topic
OneSpan Sign
We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were created by the same sender using bulk send.
Customer email address
Forum topic
OneSpan Sign
Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?
Get Evidence
Forum topic
OneSpan Identity Verification
Hi,   Is the audit trail pdf only available when the a transaction has successfully identified an individual   Thanks
Does a signer only see those documents need his/her signature in one transaction
Forum topic
OneSpan Sign
Hi I am wondering if signer can see all the documents in one transaction? Even those ones don't require their signature? Using iOS mobile sdk? Thanks a lot
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.
Adding additional document by signer or reviewer
Forum topic
OneSpan Sign
HI there,   I wondering if there is a feature in OneSpan signing which allows for Signer to add document to the transaction. Please advice.
Creator of Document Leaves Company
Forum topic
OneSpan Sign
What happens when the creator of the document leaves the company? If the creator had a delegate, will the delegate be able to finish any pending transactions? 
Selectively disable Consent/Disclosure page when sending transactions
Forum topic
OneSpan Sign
We have several processes that use eSign and almost all use the default consent/disclosure page. However, there's just one use case where we need to disable the consent/disclosure page when submitting transactions. How do we do this via the ESL SDK? Thanks, Chris
how to get transactions that require my signature
Forum topic
OneSpan Sign
Hello! Is there a REST API endpoint that shows the number of transactions that require the user's signature? Also, is it possible to filter the list by date?
Download transaction and combine all documents into 1 PDF?
Forum topic
OneSpan Sign
Hi Team,
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