228 results matched your search criteria
Firewall and Notification Events - what to whitelist?
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
front-end event notification
Forum topic
OneSpan Sign
Hi Support team,   our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.  by the way, client using iFrame to launch OSS. thanks, Cindy
how to get JavaScript event notification without iFrame
Forum topic
OneSpan Sign
Hi, would you please share the code sample how to get JavaScript event notification without iFrame? i only can download the code with iFrame from https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier   thanks,
Session Expired Event Notifier
Forum topic
OneSpan Sign
Hi is there an event notification(https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm) for when the signer's session expires in an iFrame? If not do you know of a way for the parent to tell that the session has expired? Thanks, Jimmy
Received email bounce event for valid email id, is there any restriction on some domains?
Forum topic
OneSpan Sign
Hi Team, Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is there any way to validate the email id?  
Getting status of each signer
Forum topic
OneSpan Sign
We have a service setup to get the "SIGNER_COMPLETE" notification but we need to iterate through and see who has signed and who hasn't. Is there a way in the .net code to get which signers are complete or at least which documents they have signed in the package?
Remove "Exit signing" option in in person signing
Forum topic
OneSpan Sign
Hi, We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing. Is it possible to remove the "Exit Signing" option from the "More Actions" menu?
Transaction deactivated
Forum topic
OneSpan Sign
Hi, There is a callback event called Transaction deactivated. Is there a REST API which when called will trigger this event.
Callback for Document Opened
Forum topic
OneSpan Sign
It would be really great to have more/better callbacks during the customer signature process. For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc... This way, we can contact the customer while they are reviewing the app and answer their questions.
E-mail Customization
Forum topic
OneSpan Sign
Hello Duo,