Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

2678 results matched your search criteria
Certified PDF Validation?
Forum topic
OneSpan Sign
Does OneSpan API have a validation feature to enforce a PDF has a particular certificate before creating a transaction?
Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.
Retrieve Field Summary at Document Level
Forum topic
OneSpan Sign
Hello, Using below retrieves a list of field values at the package level. But is it possible to retrieve the field values for a particular document? eslClient.getFieldValues(packageId) Thanks
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Email delivery status?
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively monitor email delivery status via the API?
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
URGENT - Delegation (ROLE_REASSIGN)
Forum topic
OneSpan Sign
Hi, In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email). After delegation we get the ROLE_REASSIGN event. { "@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent", "sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"
About discarding signatures and forcing hand-drawn sigs
Forum topic
OneSpan Sign
Hello Silanis team- Today I have two scenarios for you that stump us. We need an option to abort the "click-to-sign" process.
Templates and replacing documents
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template. Our steps are as follows:
Message to all recipients
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is how large is the message for all recipients field on the package?   We don't want to allow users to enter a longer message in our UX than what is supported
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.