2677 results matched your search criteria
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Text Tag Extract + Approvals
Forum topic
OneSpan Sign
I am using the text tag extract example found here: Text Tag Extraction (Apex SDK) | OneSpan Community Platform
Retrieve Field Summary at Document Level
Forum topic
OneSpan Sign
Hello, Using below retrieves a list of field values at the package level. But is it possible to retrieve the field values for a particular document? eslClient.getFieldValues(packageId) Thanks
Laserfiche Connector with Workflow on PDF
Forum topic
OneSpan Sign
We have everything working great with Laserfiche Forms, where after the signatures are completed, OneSpan knows to assign a certain metadata field to the specified document to indicate to the corresponding workflow that processing can continue. We have no issues on that end.
pacakage postbacks
Forum topic
OneSpan Sign
there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
Message to all recipients
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is how large is the message for all recipients field on the package?   We don't want to allow users to enter a longer message in our UX than what is supported
Evidence Summary Report
Forum topic
OneSpan Sign
Is there a method for downloading the Evidence Summary Report for a Completed package ? I figured it would be included in the downloadZippedDocuments(packageId) method but it is not included.
iFrame goes white after signing for a moment
Forum topic
OneSpan Sign
With one signer and one signature field after the signer signs the iFrame goes white for a short period or time before going to a page that says the package is complete and giving a link to download it. Is there a way to not show this page.
Email language issue
Forum topic
OneSpan Sign
Hi, We're experiencing an issue with our Email sent from OneSpan where we select the package's language as French, the signer's language as french, but they receive it in English.
Customizing the "someone has added you as a Signer" Email
Forum topic
OneSpan Sign
Hello, Is there a way to add some customization to the email that comes from eSign live to notify people that they need to sign a package?