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Performance improvement
Forum topic
OneSpan Sign
Hi There, In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
Handover URL details about the redirect
Forum topic
OneSpan Sign
Our developers have a question around the specific details around how the redirect from Silanis to the handover URL is handled. Could someone shed some light onto what mechanism is used?
Specifying the order in which signatures are collected
Forum topic
OneSpan Sign
If the signature ceremony is NOT "inperson", is there a way to specify the order in which the signers receives the doc?
Transaction deactivated
Forum topic
OneSpan Sign
Hi, There is a callback event called Transaction deactivated. Is there a REST API which when called will trigger this event.
Signer Name over lays and hides Captured Signer Signature
Forum topic
OneSpan Sign
1. In the Capture Signature option, can the words that overlay the signature (E-Signed by John Smith) be dropped to just display the signature. Please see the attachment for reference 2.
Injecting field values
Forum topic
OneSpan Sign
Hi,   I was reading thru the injecting field values on this link https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/injecting-field-values?origin=developeresignlive.
Could not create a signer authentication token
Forum topic
OneSpan Sign
Hi, I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on.  I am trying to use the approach of creating SignerSession with Signer Authentication Tokens as per the below blogs
Signer Delegation
Forum topic
OneSpan Sign
I've noticed that the e-sign live SDK supports the ability to delegate access form one signer to another. (As documented at the bottom of this page).
Maximum Package Size Advice
Forum topic
OneSpan Sign
Some of our clients are asking to include arbitrary documents to the package that are not intended to be signed but are just for review. While I know this is possible, I am concerned that our http posts may get so large we bump into http timeouts.
Links in document
Forum topic
OneSpan Sign
It appears that all the links withing PDF document become inactive once document went trough a signing process. i have tried 2 cases and none worked. 1. Created PDF doc with link to a web page. 2.