OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How to change mail Subject, Mail body and Signature
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OneSpan Sign
How to change mail Subject, Mail body and Signature?
Designer view no longer showing signer name on signature field?
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OneSpan Sign
Not sure when this change was made, but previously in the designer view, adding Signature fields would show the signers name on the field itself. But now it no longer shows a name and appears to be color coded to the signers displayed on the left. 
Data extracting from OneSpan via api's
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OneSpan Sign
We are planning to extract OneSpan data via api's to drive reporting. A) there are some advantages (simplicity) to re-extract all data, every night B) there are also advantages to incremental extracts, i.e. net new items + changes
Locale Setting Not Working
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OneSpan Sign
I set a package language with French. final DocumentPackage documentPackage = packageToBuild.withLanguage(Locale.FRENCH) Nothing changed to French except the embedded Consent pdf in the page as attached.
Security questions - some show that they are required, others not
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OneSpan Sign
Hello,
Error with field_validators_c#.cs
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OneSpan Sign
Hi, I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException
Need help with getSigningUrl
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OneSpan Sign
I have some questions about creating the signing url in the .Net SDK and the REST API. Here is what I have so far. I've created a package called "Test". I've added documents to Test. I've added Signers with just firstname, lastname and emailaddress to Test.
Application Authentication with callback url
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OneSpan Sign
Hi There , I want to know about any provision of sending the authentication token to the callback generation rest api call so that once the callback happens , we may get that token back with the request.
Error in sandbox retrieving signed pdfs with Java SDK
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OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
New Layout Designer Options
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OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?