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Source Page - Keep Alive
Forum topic
OneSpan Sign
We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the session alive on the source page? 
Signing session for group signing
Forum topic
OneSpan Sign
In the application we have users and organizations. A user can be a member of an organization. The use cases for signing are as follows:       1) An individual user has a required signature field
Ordering signature with OSS v11.41 UI process
Forum topic
OneSpan Sign
REQUIREMENT We would like to be able to order our signers. For example for a document: SignerB has to sign before SignerA.   WHAT WE HAVE FOUND OSS 11.42: This is an option to order signers from the OSS UI when initiating the signing ceremony.
wanna user cant move next document without accepting
Forum topic
OneSpan Sign
HI All , I have default consent document and three accept only documents and last one include sign. I would like user can't move next document without accept it.
yellow sticky note
Forum topic
OneSpan Sign
Hi, If there are multiple documents to be signed, there is a yellow sticky note provided by eSignLive.
changing the signing ceremony after package created
Forum topic
OneSpan Sign
I was wondering if it is possible to change the signing ceremony in the REST API after a package has been created. Example: I create a package that is set with "inPerson:false", meaning that we will not be doing the inPerson signing ceremony, rather each signer will receive an e-mail link, and the
Components in Layout moving after applying to other documents
Forum topic
OneSpan Sign
Hi, Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause. We have a document that's about 2 pages long, and it's used to create a layout.
disableDownloadForUncompletedPackage setting at account level
Forum topic
OneSpan Sign
Currently we are sending this setting for each package we are creating via a REST call. It is set to true. So the download button is dsiabled.
I want to close the signing ceremony tab when user click done
Forum topic
OneSpan Sign
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.
Close the signing ceremony tab when user click "Done" button
Forum topic
OneSpan Sign
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.
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