268 results matched your search criteria
Set User Roles in Subaccount
Forum topic
OneSpan Sign
We have been able to use the Bulk Invite Sender Tool to bulk provision users.  Is there a way once someone is created in OneSpan that I can programmatically assign their role within a subaccount.
How to define two signers with same signing order in Web UI
Forum topic
OneSpan Sign
I have 3 signers A, B and C. A is the sender. B and C are the other two signers. When defining the signer workflow, how can I specify B and C with same signing order 1, and then set A to signing order 2? We are using the On-Prem version 11.13.
Send Invitation Email To Package Owner
Forum topic
OneSpan Sign
Hello, We found that once a package was created, all signers will receive an invitation email including the link to Signing Ceremony, but not the package owner. Is there any way to send the same email to sender also? Thanks in advance!
email template BCC'd getting full
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived.  It appears the email address box is full.
How to send the bulk Fields value to eSignLive via POST method
Forum topic
OneSpan Sign
I have a document that has got like 200 fields.
Retrieve API key from the owner account via API call
Forum topic
OneSpan Sign
Hi, is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.   thanks, Cindy
View document in an iframe
Forum topic
OneSpan Sign
Suppose we have sender named "123" and there are two signers "123" and "456". Is it possible to view document in an iframe when nobody has signed and when one signer has signed? Or will the document will always be opened in signing mode?
Authentication
Forum topic
OneSpan Sign
Hi, please suggest what are suitable and best authentication tokens (user, sender, signer etc.,) that we should implement if we will have to get the unassigned docs signed through OSS   Thanks Naresh  
roles
Forum topic
OneSpan Sign
Hi, from the documentation, there are 3 pre-defined roles: admin, manager and sender. Another concept is about 'owner' as user type? what's the difference between 'owner' vs roles? and can anyone be 'Owner'?   thanks, Cindy  
Approver role
Forum topic
OneSpan Sign
I would like to sign off on all paperwork sent out by all our senders.  Is there a way to assign myself or a group a specific role so that when I place that tag on a pdf document I will always be the one assigned that field?