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320 results matched your search criteria
Issue with PUT call only on Sandbox
Forum topic
OneSpan Sign
Guys,I am getting this error when trying to update the package status of a package. Is there something going on with the PUT call? I am able to do the other POST calls.url - https://sandbox.esignlive.com/api/packages/{transactionID} 
Received [401, Unauthorized] response
Forum topic
OneSpan Sign
Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Possible to update signers from PUT /packages/{packageId} ?
Forum topic
OneSpan Sign
Hello,
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
Update document content & signers reatining the already obtained signature
Forum topic
OneSpan Sign
Hi On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
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