318 results matched your search criteria
error while setting reminder
Forum topic
OneSpan Sign
Hi, Getting the below error for reminder. package is in draft status. 
Virtual OTP Delivery Method
Forum topic
OneSpan Cloud Authentication
Hi,
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Possible to update signers from PUT /packages/{packageId} ?
Forum topic
OneSpan Sign
Hello,
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
How can we resolve this SignatureProcessCreationException error
Forum topic
OneSpan Sign
I'm getting below error {"Error occured while getting response from handoff -
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
Updating textField value when last signer signs the document.
Forum topic
OneSpan Sign
Hi, We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment.