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2132 results matched your search criteria
.NetSDK 11.35.0 - ESL Client Class, what namespace?
Forum topic
OneSpan Sign
I updated from 11.33 using the downloaded SDK, but found the NuGet for 11.35 today, but am having issues resolving the ESLClient class from the NuGet install.     I tried a using for each namespace in OneSpanSign namespace, and am having no luck.   Did the class change fr
apiKey of subaccounts
Forum topic
OneSpan Sign
How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however.
Audit service details
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be. For example: PIN authentication failures show up, but not that access has been locked out. I haven't tried, but does resetting the 'PIN count' get logged? Both of thes
Multiple signing sessions on same browser
Forum topic
OneSpan Sign
Team, I want to load two signing sessions for two users on the same browser. I have two silanis live urls (https://sandbox.esignlive.com/access?sessionToken=user1SessionToken and https://sandbox.esignlive.com/access?sessionToken=user2SessionToken) and opened in two tabs of the chrome browser.
Batch signing with joint signers
Forum topic
OneSpan Sign
I have a scenario where we want to consolidate as many forms into the least amount of packages as possible but some forms require two signers. What is the best approach to do this with OneSpan Sign? For example:
Laserfiche Connector with Workflow, Multiple Signers
Forum topic
OneSpan Sign
Hello, I have successfully built a Laserfiche Workflow that sends out a document for signature from one signer and retrieves the signed copy as a new version.
Cannot send package without approvals
Forum topic
OneSpan Sign
UPDATE: Solution in comment sectionHi,I create packages only by adding roles and signatures with ESL tags on document and it always worked perfectly. Until rencently, maybe a couple of days, we started receiving "Cannot send package without approvals" error.
start signing ceremony via authentication token
Forum topic
OneSpan Sign
Hi, for InPerson signing, we manually launch signing ceremony with  GET https://sandbox.e-signlive.ca/access?sessionToken=token from Postman, I got the response as sessionId such as  {
Updating emailMessage
Forum topic
OneSpan Sign
I've noticed that it is not possible to update emailMessage for chosen role. TC 1.
Signer without Email
Forum topic
OneSpan Sign
Hi All, I have a scenario where I have an e-signer that will not have an email. Example: An elderly person is in an office, signing a contract to rent a room/apartment/service in a retirement home/nursing home/home services. This elderly person does not have an email (no technology).
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