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322 results matched your search criteria
which API call to use to retrieve package ID?
Forum topic
OneSpan Sign
Hi, We are planning to implement a purge process to purge packages that's too old. But since the purge API takes package id and we don't have it, should we call Get /packages to get all the package ids that meet our requirements?
Text Extraction Error - due to dash [ - ] symbol in String
Forum topic
OneSpan Sign
I am trying to place a consent field inside a document based on the following text Non−Registered Savings Account I am getting the following error , due to the – in the string. error.validation.verifyDocument.documentExtractError If I use the text extraction String Registered Savings Accou
Adding custom fields to a package
Forum topic
OneSpan Sign
I am using onespan for sending documents for signing.Is there a way to add custom fields while creating a package? When i am sending the mail for people to sign the document, i make use of fields such as $PACKAGE_NAME and $PACKAGE_OWNER_EMAIL in my html file.
start signing ceremony via authentication token
Forum topic
OneSpan Sign
Hi, for InPerson signing, we manually launch signing ceremony with  GET https://sandbox.e-signlive.ca/access?sessionToken=token from Postman, I got the response as sessionId such as  {
Authentication Token for Signer or Sender
Forum topic
OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
SMS Authentication for Signing Ceremony access
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times the SMS is not sent.
Embed OneSpan inPerson signing URL in an iframe
Forum topic
OneSpan Sign
Hi, I am trying to resolve an issue when using iframe to load the inPerson (where all parties can sign in same URL) signing URL in tablet (iPad) Safari. I wonder if there anybody facing this same issue before and have the solution for it.
Variable withHandOverLink per Signer?
Forum topic
OneSpan Sign
Is there a way to customize the handoverlink Href property at a signer level?  I've only been able to see it at the document package level.  I'd like to redirect based on the signer role, and trying to find the best way to do so.  If I can't handle it here, I'll have to do so from
Signing Date support different time zones
Forum topic
OneSpan Sign
Hello, Are we able to have the "signing date" display based on user time zone? For example, if the customer is accessing eSignLive in a pacific time zone, display signing date with PDT.
Where can we send the reminder notification related parameters initial package
Forum topic
OneSpan Sign
Hi, Where can we send the reminder notification related parameters in initial package creation request. Please share me the sample initial package creation json request for setting reminder related information. As of now i am using create a reminder schedule by making a POST request to the bas
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