OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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406 Error When Retrieving Attachment
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){   
Signature Name is not being persisted
Forum topic
OneSpan Sign
I am seeing a possible bug where I am creating a package with 1 document, 1 signer, and 1 signature. When creating the package, I give the signature a unique name using the .WithName(string signatureName) method. Then, when I use the eSignLive client to retrieve the documentPackage, the
check box
Forum topic
OneSpan Sign
I'm trying to create a new template using a PDF and inserting the "check box".  When a user goes to use the template the check boxes no longer appear. 
Templates and replacing documents
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template. Our steps are as follows:
Save/Apply Layouts
Forum topic
OneSpan Sign
Good Morning OSS Community Team, I have a question about layouts, let me ask based on a scenario:
mark dates as read-only
Forum topic
OneSpan Sign
We are attempting to make fields read only in our OneSpan package.  We are trying to use the API to mark them.  We cannot find the way to mark dates read-only.   The preference would be to mark them read only using the API, so that they all work similarly.
Page not found
Forum topic
OneSpan Sign
Hi, The following link is not working : https://developer.esignlive.com/app/uploads/test_text_tag.pdf Could you please fix it ? Thanks,
Best Way to Place Fields for New Upload
Forum topic
OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?
Getting a "noApprovals" message on this particular PDF document
Forum topic
OneSpan Sign
For testing I have minimized the attached PDF to just have one field, a single pre-labeled signature.
Adding additional fields to the evidence summary PDF
Forum topic
OneSpan Sign
Hi, I am wanting to add some extra fields to the evidence summary PDF that can be viewed after a signing session is complete.