351 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image).
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
Forum topic
OneSpan Sign
For this form, we are seeing an unusual behavior. Prior to signing, the values in a label field are appearing in a different format than after signature. The line breaks are not being recognized before signing.
Forum topic
OneSpan Sign
When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that package in my own DB.
Forum topic
OneSpan Sign
Hi,
I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3.
The is the url i have tried 'https://sandbox.esignlive.com/api/packages'.
Forum topic
OneSpan Sign
Hi there! It would be nice to specify that documents ALWAYS attach after a signing package is complete. This currently has to be done per signer and in our industry, I want to ensure that ALL signed docs get sent to ALL signers by default. Is this possible?
Forum topic
OneSpan Sign
Hi,
normally we did document extraction and it works fine. now our client has the sample form with text tag extraction, but i tried it, it seems not working.
could you let me know how to make text tag extraction working via API call?
Forum topic
OneSpan Sign
Hi!
I am having trouble when placing the signature tab location. Here is my code
Signature signHere = SignatureBuilder
.SignatureFor(signer.Email)
.OnPage(Convert.ToInt32(pageNumber) - 1)
.AtPosition(45, 424)
.Build();
As you can see , I specify 424 for the Y axis.
Forum topic
OneSpan Sign
Hi,
I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error.
Forum topic
OneSpan Sign
Hi Team,
When we download signed documents from onespansign using REST API, after opening it, we can see validation warning as "At least one signature has problem" (Please refer highlighted section from the attachment).