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205 results matched your search criteria
Add extract anchor to a new document on an existing package
Forum topic
OneSpan Sign
Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've seen, the SDK offers the option to sdk.createDocuments(Str
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
Notifications (auto and manual)
Forum topic
OneSpan Sign
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll receive).
What is the proper way of defining a date field?
Forum topic
OneSpan Sign
This one is actually both a question and its answer. I just received a question from an integrator who is trying to define a date field. Other topics probably cover this but I thought I would take a minute to create one dedicated specifically to this topic. Bound fields are a little tricky.
Removing a Signer after they Decline/Opt-Out
Forum topic
OneSpan Sign
Hello, We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary.
External SignerVerification from Java to PHP
Forum topic
OneSpan Sign
Hi, I need use external signer verification to register the sign and verify if is correct redirect the signer ceremony when Signer sign from PHP url. I have the code and structure necessary for create package and manage with Signers, documents and signatures and it's Works, the problem is that i don
Validate document before call SendPackage
Forum topic
OneSpan Sign
Hi,   We are using this method to create an package
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
APEX SDK solution
Forum topic
OneSpan Sign
Hi Duo,   We have one scenario in which we have 2 salesforce orgs. For the first org we want to submit the pdf for signature using APEX SDK and in the another org we want to sign the pdf from Salesforce Community page using APEX SDK only.
Send custom emails to Users
Forum topic
OneSpan Sign
Hello, I'm trying to implement eSignlive for my specific scenario: 1) I have created a document that will be sent to two users in sequeance through signing URL 2) First user will see Signature fields to sign 3) Second user will see Approve/Disapprove fields and select approve or disapprove Now
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