401 results matched your search criteria
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
Expiry Date for Customer Emails
Forum topic
OneSpan Sign
Good afternoon,    I have 2 questions. 1. For a signing event does the email link ever expire for the customer ?
Set Expiry Date For A Package
Forum topic
OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
mark dates as read-only
Forum topic
OneSpan Sign
We are attempting to make fields read only in our OneSpan package.  We are trying to use the API to mark them.  We cannot find the way to mark dates read-only.   The preference would be to mark them read only using the API, so that they all work similarly.
Capture Text is showing with Date and Full Name (First name and Last Name)
Forum topic
OneSpan Sign
Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for this feature if yes, please provide us the screenshot. Thanks,
How to place the signer's title in the signature block
Forum topic
OneSpan Sign
currently the first name, last name, and date are placed in the signature block. Can other data also be placed there, specifically the signer's title? Can this be placed with the signature or can it be placed in another location? Is this a back office setting? Can this be done through the api?
how to check whether any one checkbox is signed
Forum topic
OneSpan Sign
I have created 5 checkbox , how to validate atleast one has been checked .
Text Tag Extraction is not working without signature
Forum topic
OneSpan Sign
Hi, 
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
Temporary Error When Clicking on 'Next' on Signing steps
Forum topic
OneSpan Sign
Hello Onespan, I am currently having weird error. On signing steps, when I click on 'Next' or 'Accept', (Only sometimes) Onespan prevents me to proceed with "Validation Error" (Please refer attached screen capture).