OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Cannot connect
Forum topic
OneSpan Sign
Hi, I am trying the sample application.
disabling the Signer email
Forum topic
OneSpan Sign
Hi, We are using the following API to retrieve the signer signing url GET /packages/{packageId}/roles/{roleId}/signingUrl We are controlling the signing process from within our host application by providing the signing url to the signer as an iframe within our application.
Signing for a spouse - 2 signers, but one session?
Forum topic
OneSpan Sign
Years ago, with our initial eSign implementation we noticed a significant drop off when we required a married couple to sign separately.
Attempting to Use PHP Sample Code
Forum topic
OneSpan Sign
Hi. I am trying to implement the sample code provided at https://developer.esignlive.com/code-share/php-web-form-application-example/ I have changed the API Key to the API key in my account. I believe that is the only thing that needs to be changed, unless I am wrong.
Sandbox API Key doesn't work with swagger page
Forum topic
OneSpan Sign
Hi,  
Create Package from template and adding another document to sign
Forum topic
OneSpan Sign
Hi! I have some templates that define some pdf file to be filled and signed over the OSS Session. For all of the created transaction, we are also creating a custom pdf that needs to be signed by the same Signer.  
Removing the Signer selector
Forum topic
OneSpan Sign
Hi Silanis team- I am attempting to generate hyperlinks directly to a document in a package for a particular signer role, with authentication.
F5 or refresh page gives a token error when using an Iframe with a one span URL
Forum topic
OneSpan Sign
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application. The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect. "Accès non autorisé.
esign Mobile
Forum topic
OneSpan Sign
  eSign Document is embedded as an iframe. While the signing ceremony is being performed on  mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)  
IE - Enterprise mode - eSign Page is not displayed
Forum topic
OneSpan Sign
Hi We need to use IE with Enterprise Mode on. But eSign page can’t be displayed when ‘Enterprise Mode’ is selected(there is no problem to display the page when Enterprise Mode is un-selected). Please refer to the attached 2 pictures for details.