316 results matched your search criteria
Search Packages by Signer Email
Forum topic
OneSpan Sign
Could you provide an example for searching packages with signer email? It seems only package name is used for searching. Thanks. Here is the URL I used: https://serverurl/api/[email protected]&from=1&to=10
Documents W/ No Password
Forum topic
OneSpan Sign
Hi - I am using the document retrieval URL. (/packages/:packageId/document/:documentId/pdf) When I receive the PDF on my end, the document is password protected. Is there a way to turn this off? I assume this would happen at the point of package creation. Thanks
Custom from mail and email body content
Forum topic
OneSpan Sign
Hello, We need to change the email sent to signers. We want to change the from mail, the subject, the body... The idea is only getting the document URL to send our own email. Can we achieve this? Best regards,
API Key - PROD Env
Forum topic
OneSpan Sign
My Operator id configured with Production env (US2). I could not find the API key in the integration tab of the Admin Page. How to get a API key for PROD environment . Kindly let me know the End Point URL for the production env API's.
How to set the callBack timeout settings for waiting more time
Forum topic
OneSpan Sign
Hi , Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request. For above change where can we add timeout settings is it account level or need to append time out parameters to callback url. Thanks In Advance, Srinivas
iframe loading twice
Forum topic
OneSpan Sign
Hi, Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page. any idea? currently their solution is 1st loading login page, 2nd loading signing URL , then it works. thanks, Cindy
Updating to new eSignLive
Forum topic
OneSpan Sign
Hi there, Our team is finally ready to update to the newest version of eSignLive. From what I remember, the url changes. Right now we are using the version that is in "apps.e-signlive.com" I think the new version is with the "esignlive.com" domain. Are there any guides on how to make this trans
Disable the activation email on a transaction by transaction basis
Forum topic
OneSpan Sign
Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation email sent.
Change / Remove Exit Button Thank You Dialog
Forum topic
OneSpan Sign
Hi, I was wondering in Version 11.25 if we can remove the "Exit" button from the "Thank You Dialog". This is because we can only set the text of it in one language and only have one handover URL.   Thanks, Kabir
Error while connecting esign and Oracle application
Forum topic
OneSpan Sign
Hi, I am getting the following error while connecting URL and application. ORA-29273: HTTP request failed. Below is the code snippet: UTL_HTTP.SET_WALLET('file:xxxxxx', 'xxxxx'); v_request := utl_http.begin_request('https://sandbox.esignlive.com/', 'POST', 'HTTP/1.1');