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Unable to see Mobile number of recipient on Onespan portal
Forum topic
OneSpan Sign
On Onespan portal when we open any transaction, We can see email id of the recipients but we cant see mobile number of the recipients. We want to know if there is any option to see the mobile number. We wanted to ensure if the mobile number was entered correctly by users.
Can I move a Package out of Draft Status without re-sending the Package?
Forum topic
OneSpan Sign
Here is the scenario. I need to change the Expiration Date of several packages that are about to expire out 30 Days.
Signer IP Address
Forum topic
OneSpan Sign
One of our clients tells us they want us to capture the IP of the signer. While we could make our best attempt to do this through our application, I can concerned about remote signing since this is not under our control.
Getting a "noApprovals" message on this particular PDF document
Forum topic
OneSpan Sign
For testing I have minimized the attached PDF to just have one field, a single pre-labeled signature.
Pass Attachments to eOriginal
Forum topic
OneSpan Sign
Is it possible to pass attachments to eOriginal? 
How to update signer
Forum topic
OneSpan Sign
Hi , I have to update existing signer of a package. Signer is already created now I have to add required documents for signer. how to update Signer.
Decline to Consent Warning
Forum topic
OneSpan Sign
Hi Guys, Got another one.
Converting lead to contact
Forum topic
OneSpan Sign
Is there a way that once I convert a lead into contact that the packages stayed attached to the contact
Default to Capture Signature
Forum topic
OneSpan Sign
Hi Esign team, I am wondering if there's any way i can make "Capture Signature" my default signature currently "Click to-Sign" is the default signature Thanks
How to Cancel a Package?
Forum topic
OneSpan Sign
Hi, Is there a way to cancel package after send. End user want to cancel sent package. Thanks, Danish