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1769 results matched your search criteria
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, When i was configuring idvworkflow configuration using REST api. I am getting the error message as "messageKey":"error.validation.invalidJson","technical":"Unexpected character ('-' (code 45)) in numeric value: expected digit (0-9) to follow minus sign.
View Only package
Forum topic
OneSpan Sign
Is there an option to make a package view only? This would be the final document our users see in our application and they do not need to sign or accept. We are hoping to use eSign for all our document viewing needs.
Download 'Electronic disclosure and Signature consent' document
Forum topic
OneSpan Sign
Currently, we offer our customers a separate download service for signed-documents and evidence summary. Customers, however, want to receive a download to the Electronic Disclosure and Signature Consent.
Audit service details
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be. For example: PIN authentication failures show up, but not that access has been locked out. I haven't tried, but does resetting the 'PIN count' get logged? Both of thes
API Attachments Count or Change Options
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their transactions and then coming back multiple times to get the
Event Notifications not being created for Transactions from APEX SDK
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
SMS Code Sent to Wrong Recipient For Downloading Completed Documents
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS.  Our transactions are sent via the API are created su
Evidence is not downloaded completely through "Transaction Export & Download Tool"
Forum topic
OneSpan Sign
Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident
Attach a Template in the webform
Forum topic
OneSpan Sign
How can we attach an existing Template of e-SignLive into our web forms without having to create and send a package using .NET SDK. Suppose we already have the template ready in e-SignLive.
ERROR: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm new to OneSpan Sign ... just switched over from DocuSign.  Trying to send a large pdf but I am unable to download it without the ERROR:  Cannot process document. Please make sure your document does not contain any embedded files.
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