3706 results matched your search criteria
Forum topic
OneSpan Sign
How frequently are the in-app reports updated? Both Transaction Reports & Account Reports.
Is there documentation about this?
Forum topic
OneSpan Sign
Hi, Good day!
We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Forum topic
OneSpan Sign
Hello,
I am having some issues when trying to add a document as binary data to a package
Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
Intelligent Adaptive Authentication
Dear Supporter,
We would like to delete user master from OneSpan but it's popup message error as below:
Status Code : -300
Return Code : -1
Forum topic
OneSpan Sign
Is there any way to customize a signing date to comply to a specific date format? I.E.
Forum topic
OneSpan Sign
Good afternoon,
I have 2 questions.
1. For a signing event does the email link ever expire for the customer ?
Forum topic
OneSpan Sign
Hello,
I'm looking for a way to unlock a sender through the Java SDK.
Forum topic
OneSpan Sign
Guys,
With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element?