2130 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
We have tried to remove the default consent form using the following snippet
eslClient.PackageService.DeleteDocument(packageId, "default-consent");
But the electronic disclosure still shows up and our signable PDF is not shown.
We are using one of the small samples the works perfectly without t
Forum topic
OneSpan Sign
i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers . How we can achieve this ?
Forum topic
OneSpan Sign
Steps to reproduce
1- install mobile OneSpan sign app on Pixel 4xl
2- Click on "login to your account"
3- app crashes, no time to enter any logon credentials
See screenshots.
Forum topic
OneSpan Sign
Guys,
I am trying to find more information on this to see if this impacts us since we are using the callbacks. Can someone point me to an example of how this is being used/removed so that I can check if I will need to modify my code?
Thanks!
Forum topic
OneSpan Sign
Our OneSpan account is customer-facing and we support French speaking customers. Most of the signing process translates to French properly expect the 'Thank You' message attached.
Forum topic
OneSpan Sign
Today in the eWitness player, when viewing a signing package. We are showing the email message, the subject, the To Address, and the text body of the message. However, we are not seeing the From email address. It would be useful to have this included to help with troubleshooting in the future.
Forum topic
OneSpan Sign
Is there a way to retrieve a list of packages in the Trash folder using Java SDK? I understand Trashed is a property not a package status. But I need to purge all packages that are trashed.
Forum topic
OneSpan Sign
I'm currently using Java SDK to create a package:
<dependency>
<groupId>com.silanis.esl</groupId>
<artifactId>sdk</artifactId>
<version>11.38</version>
</dependency>
Forum topic
OneSpan Sign
Hi,
I am getting below error when I am trying to notify signer.
{"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Forum topic
OneSpan Sign
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .