543 results matched your search criteria
Signer email with all Capital letters does not generate signing ceremony token.
Forum topic
OneSpan Sign
Hi, Signer email with all Capital letters, for example [email protected] does not generate signing ceremony token. But package id is generated. Can you please help me to solve this issue? Thanks.
Can Package Signer email/SMS # Be Changed After Creation via the API?
Forum topic
OneSpan Sign
If a package has already been created, can the email address and SMS phone # be changed via the API?
Email validation using ESL SDK to prevent runtime error in package creation
Forum topic
OneSpan Sign
Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only a set of valid top-level domains.
New Signer Experience: Document e-mail notification and "Go To Document" link
Forum topic
OneSpan Sign
We are transitioning to New Signer Experience.
retrieving Sender via email adderess ( works ) vs Sender ID ( fails )
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
Why I am receiving two emails , once package has been sent for eSign
Forum topic
OneSpan Sign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esi
Will silanis send both email and event notification (to our API) in bounce cases
Forum topic
OneSpan Sign
Hi, Will silanis send both email and event notification (to our API) when an email bounces from the silanis end? Thanks, Krishna
Ability to find out signers who’s email have bounced through REST API
Forum topic
OneSpan Sign
We need a way to find out that a signer’s email is wrong (has bounced) by REST API
Retrieve Signer’s status (bounced email, opt-out, expired) through REST API
Forum topic
OneSpan Sign
Hi, How to retrieve the status of the signer using REST API? Especially for bounced email, opt-out and expired. Thanks
Receiving Extra Attachment Reject Emails when rejecting attachments using the .Net API
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we reject those attachments using the AttachmentRequirementServi